Job Description

• Job Type: Officer of Administration- Bargaining Unit:- Regular/Temporary: Regular- End Date if Temporary:- Hours Per Week: 35- Standard Work Schedule:- Building:- Salary Range: $71,000 to $76,000 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position SummaryThe Academic and Student Affairs Advisor supports the Industrial Engineering & Operations Research "IEOR" Department's academic, student affairs, and graduate admissions operations. The role provides comprehensive support to undergraduate and graduate students (BS, MS, and PhD), including student records management, OPT/CPT processing, advising support, and coordination of graduation clearances and awards. The Advisor also assists with graduate admissions by communicating with prospective applicants, supporting application processing, and contributing to recruitment and yield activities for MS and PhD programs. In addition, the position supports departmental administrative and operational functions, including front desk coverage, special events, and web/technology support. The role reports to the Director of Academic and Student Affairs and may co-supervise seasonal internsResponsibilities- Academic and Student Affairs (60%): Coordinate student on-boarding activities including admissions yield, orientation, and academic advising. Conduct advising town halls for students; includes combined plan students and registration advising every term. Coordinate advising sessions, town halls and related program seminars Maintain student database of advising notes, advisor assignments, and related documentation Host open office hours to assist students with academic and student related inquiries; address student inquiries in a timely manner, escalate urgent issues to Director Conduct midterm and end-of-semester grade reviews and related monitoring of our BS and MS students; escalate students in danger of failing to Departmental leadership Process OPT/CPT requests, assist students with maintaining visa status (F1 and J1) Oversee the graduation clearances of students; support the graduation clearances of MS students Coordinate the nomination and presentation of BS and MS graduation awards Assist (if needed) with scheduling classes (fall, spring and summer), request/obtain the necessary support resources including classrooms, exams, technology, exam proctoring services Serve as Departmental Liaison for University level offices, such as Office of Disability Services, Counseling and Psychological Services, International Students and Scholars Office, Graduate Student Affairs, Center for Student Advising, etc. Distribute academic/student affairs related correspondence to students Monitor and respond to emails sent to the Departmental email addresses: info@ieor.columbia.edu, admit@ieor.columbia.edu, forms@ieor.columbia.edu, advising@ieor.columbia.edu Support the editing/publishing of Departmental bulletin- Graduate Admissions (25%): Address prospective student inquiries in a timely manner, escalate urgent issues to Senior Associate Director and Director in the Academic Team Support the editing of Departmental website as it relates to graduate admissions Support yield activities to converge to the predetermined class size, including open house Coordinate nominations and selection of student ambassadors, hiring, onboard, train student ambassadors, and approve timesheets with support from the academic coordinators.- Administrative and Operations (10%): Monitor front desk reception area to timely direct student and visitor traffic Assist with various Departmental large-scale events Web/tech

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