Automotive Call Center Manager in Training Job at Herb Chambers Porsche Boston - Natick, Massachusetts

WHR2WCtGNGlwM0ZmQmNUZ0F3NU9RaHh0clE9PQ==
  • Herb Chambers Porsche Boston - Natick
  • Massachusetts

Job Description

For over 39 years Herb Chambers has been committed to providing exceptional client experiences and we know that it starts with our most valuable resource-our team members. We are currently looking for Automotive Call Center Representatives to join our growing Service BDC in Natick.

 

As an Automotive Call Center Manager in Training at our Centralized Herb Chambers Service BDC you will handle inbound/outbound calls and appointment setting, for our service clients. You will be extensively trained in all best practices, guaranteeing your success. If you are a well-spoken professional who is comfortable in a fast-paced environment, you are encouraged to apply. Previous phone, retail or automotive experience is helpful, but not required. Just a great attitude.

 

Our mission is to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Herb Chambers has been recognized as one of the best places to work consecutively.

 

Job Responsibilities:

  • Daily communication with customers on inbound calls, outgoing calls and texting solutions to schedule service appointments.
  • Basic customer service follow-up calls after completion of service visits.
  • Maintain and follow our script and inbound call process to efficiently schedule appointments at ease for our guests.
  • Work closely with Service Management, Service Advisor and Parts Advisor teams.
  • Ongoing on-site training of basic dealership guidelines and scheduling systems.

 

What do we offer you?

  • Nationally recognized training and tools
  • Medical (HMO & PPO), vision, life & Dental
  • 401K Retirement
  • Newly remodeled & state of the art work space and environment
  • Tenured Senior Management
  • Opportunities to Grow

 

Submit your resume today for a confidential interview!

  • Strong phone, email and communication skills
  • Positive attitude and high energy at all times
  • Basic MS Office knowledge; computer software and Internet proficiency, including typing at a minimum of 35-45 words per min.
  • Professional appearance, verbal/written communication and strong

Job Tags

Similar Jobs

Diversified Transfer and Storage, Inc.

Class A OTR Truck Driver Job Job at Diversified Transfer and Storage, Inc.

Class A OTR Truck Driver JobDiversified Transfer & Storage is looking for experienced drivers to run temperature sensitive LTL out of SLC. We are a family run business and our employees are part of that family. We work with you to get you the route the works best for... 

Pyramid Consulting, Inc

CX Researcher Job at Pyramid Consulting, Inc

 ...Immediate need for a talented CX Researcher . This is a 12+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Remote) . Please review the job description below and contact me ASAP if you are interested. Job ID:25-69875 Pay... 

Truck with Jed Logistics

Truck Driver/CDL-A /Dedicated/Home Weekly Job at Truck with Jed Logistics

 ...Job Description Job Description Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits and great schedules. Come work for a great company... 

Everts Air

Cargo Ramp Agent Job at Everts Air

 ...Description Job Summary: The Cargo Ramp Agents will direct, coordinate, and provide a variety of aircraft services including but...  ...purpose of completing Company business goals as a direct Air Carrier Airline. Compensation: $20.00 per hour Employment Type: Regular... 

Westgate Resorts

QA Furniture Mover & Repair Job at Westgate Resorts

 ...department vehicle to include oil, water, lights and brakes Receives work orders and schedules from supervisor Minor repairs and...  ...of items up to 50pounds. Must be able to work weekends and holidays as needed. Must be at least 18 years of age and have a valid...