Customer Service Representative (Bilingual in Spanish) Job at Employment & Training Centers, Inc., Broomfield, CO

VzkzWC9WWWhyWGRjQXNQdUJ3NUhSQk5zcHc9PQ==
  • Employment & Training Centers, Inc.
  • Broomfield, CO

Job Description

Job Description

Customer Service Representative

Employment & Training Centers, Inc. Broomfield, Colorado, 80202 United States (On-site)

We are currently seeking a Customer Service Representative to join our team in Broomfield, CO. This role is responsible for handling both inbound and outbound calls to assist customers with toll road inquiries across the United States. The ideal candidate will demonstrate professionalism, clear communication skills, and the ability to manage customer accounts effectively.

Key Responsibilities:

  • Handle inbound and outbound customer service calls regarding toll road accounts
  • Negotiate and establish payment terms and appropriate payment plans
  • Monitor debtor accounts and follow up to ensure timely payments
  • Address escalated calls and work toward resolution in a professional manner

Requirements:

  • Basic computer proficiency
  • Ability to perform basic math calculations
  • Strong multi-tasking and organizational skills
  • Excellent listening and communication abilities
  • Punctual, reliable, and collaborative team player
  • Ability to remain composed and solution-oriented in challenging situations
  • Bilingual (English/Spanish)

Training:

Two-week training period from 8:00 AM to 5:00 PM (MST), with a one-hour lunch break.

Work Hours (after training):

  • Monday–Thursday, 11:30 AM–8:00 PM, and Friday, 9:30 AM–6:00 PM, with a rotating Saturday (MST)

Compensation:

  • $20.00 per hour

Location:

Broomfield, Colorado 80202

  • Seniority Level

Entry level

Job Tags

Hourly pay, Saturday,

Similar Jobs

Odysseia

Sprinter/Cargo Van Owner Operator Job at Odysseia

 ...ODYSSEIA Inc. is a carrier company looking for individual sprinters/cargo vans/owner-operators to cooperate with (Independent Contractor Agreement). We're also interested in cooperating with 12-14 ft box trucks (under 10,000 lbs gross weight). Here are our requirements... 

Mi-Case

Human Resources Assistant Job at Mi-Case

 ...scaling their digital solutions internationally. Position Summary We are seeking a detail-oriented and proactive Human Resources Assistant to provide administrative support to the HR Director as well as support the daily operations of Human Resources. This... 

Access Dubuque

Junior Full Stack Developer (React, Next.js) Job at Access Dubuque

Junior Full Stack Developer (React, Next.js)Sedona Staffing Services0 PositionsID: 49640366Posted On 07/22/2025Job OverviewJunior DeveloperPosition Type: Part-Time / Full-Time (Flexible Hours)Location: Remote (U.S. Applicants) or Cedar Falls, IA Hybrid (... 

Dyson GmbH

Head of eCommerce, US (Chicago) Job at Dyson GmbH

 ...we have been able to nurture a fantastic social and dynamic environment. About the Role: Set the vision for Dyson US Direct Ecommerce through both existing and new channels. Jointly with Direct Leadership, translate the long-term strategy of the US business and... 

Epic

Cloud Engineer Job at Epic

Join to apply for the Cloud Engineer role at Epic .Note: This position is based on our campus...  ...Opportunities available for all experience levels, from beginners to seasoned...  ...Additional Information Seniority level: Entry levelEmployment type: Full-timeJob function...