Job Title : Desktop Support Analyst
Location : Chandler, AZ -(Onsite role)
Duration : Contract to Hire
Job Description:
Required Technical and Professional Expertise
• 8 + years’ experience in customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint.
•and technologies such as AD, DNS, Exchange, and Citrix.
• 6 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune.
• Basic experience in troubleshooting and working with Apple devices is an added advantage.
• Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments.
• Understanding of Windows 10 new features, feature updates, and industry best practice processes.
• Understanding of Microsoft Patching Cycles & Policies, best practice processes. (ex. WSUS, Win10 Update Rings)
• Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot)
• Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction.
• Active technical certifications would be an asset.
• ITIL-Foundation and Agile experience is an asset.
Physical Requirements for Endpoint role :
• The ability to lift 25/50 pounds regularly. Moving Monitor/Printers boxes.
• The ability to move safely over uneven terrain or in confined spaces. Running cables at desk locations.
Preferred Technical and Professional Expertise
• Exceptional verbal and communication skills
• Unparalleled Listening and Comprehension capabilities
• Proven service industry front line experience with handling high value/critical customers
• Ability to type 35-40 words per minute to capture important details on a call for documentation
Thanks Regards,
Pushpendra Sharma
Cell: +1- 805-330-3736
...preference to an individual who: Is friendly and outgoing and promotes customer service for the entire team Has experience with accounting procedures or is just good with numbers Knows about reports, security procedures and etiquette Is motivated to grow their...
...Job Description Elara Caring is seeking a Registered Nurse (RN) Manager, Hospice for a nursing job in San Antonio, Texas. Job Description & Requirements Specialty: Hospice Discipline: RN Duration: Ongoing Employment Type: Staff \n At Elara...
...that provide you a sense of purpose. While working in a dynamic, welcoming, and... ...Weekly Pay! - As Well As Instant Pay, a Work Today, Get Paid Today Option! Excellent Career... ...Equipment Provided at No Cost!$18 An Hour Starting Pay! As a Security Officer, you will...
...daily: Serving others together in faith, community and life. Requirements: Previous experience is preferred but not required. Bethesda has a great team to teach you the skills for this position. No diploma, degree, or certificate required. EOE/AA/D...
...Description SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career...