FULL REMOTE - IT Helpdesk Support with German - Night shifts job at Right Management Czech Republic Remote, US

Job Description

FULL REMOTE – IT Helpdesk Support with German – Night shifts Our client, an IT and Engineering Solutions company spanning EMEA and the USA, is looking for dynamic Service Desk individuals to join the international team. Remote Option: For those based in the Czech Republic, we offer a remote work setup.

JOB DESCRIPTION

Provide technical support for hardware, software, and mobile devices on 1st level. Resolve software, hardware, and device issues reported by the end users. Document user issues meticulously in ITSM tool. Adhere to processes and update knowledge documents. Collaborate closely with onsite IT technicians.

CANDIDATE PROFILE

Fluent German and English (written and spoken) communication skills – must have. Good understanding of Information Technology; trends, products, and solutions. 1+ years’ experience in a similar position supporting a variety of technologies and services. In-depth knowledge of: Windows OS (Windows 10 & 11) Microsoft Office & Office 365 applications PC/Laptop hardware PC/Laptop peripherals, including printers Mobile devices Basic knowledge of: Active Directory Exchange Familiarity with the Service Now ticketing system is an advantage. Candidates have to declare a Criminal record extract not older than 3 months.

WE OFFER

Broad range of activities, tasks, and projects. Fully remote. Flexible working conditions. Minimum 5 weeks of vacation. Vouchers (B-day voucher, wedding, and newborn surprise). Contributions to wellness programs (multisport card). Refreshments in the office. Further development and professional advancement. Friendly and international working environment. #J-18808-Ljbffr Right Management Czech Republic

Job Tags

Remote job, Flexible hours, Night shift,

Similar Jobs

bondex app

Junior Frontend Developer Job at bondex app

...Key Responsibilities: Develop, test and maintain responsive web applications using React.js. Collaborate with designers and backend engineers to implement UI/UX features and ensure seamless integration with blockchain smart contracts. Integrate with Viem, Wagmi...

Swickard Auto Group

Full Time- Auto Parts Counter Sales Job at Swickard Auto Group

...Join to apply for the Parts Counter Person role at Swickard Auto Group 1 week ago Be among the first 25 applicants Join to apply for the Parts Counter Person role at Swickard Auto Group Get AI-powered advice on this job and more exclusive features. Description...

Block

Senior Data Engineer, 3PR Job at Block

...Information Security, Platform Infrastructure Engineering, and more provide support and guidance... ...reporting automations, building robust data pipelines, and enabling regulatory... ...San Francisco Bay Area .Software Engineer Intern/Co-op (Fall 2025) Full Stack Software Engineer...

Worldwide Flight Services

Ramp Agent - IAD UPS Job at Worldwide Flight Services

...professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and...

Uber

Uber Driver: You Could Earn $24.85 Per Hour In Mentor Job at Uber

...insurance if you plan to drive your own vehicle *Stated earnings of 24.85 per hour are based on median earnings of drivers in Mentor from 2025-05-05 to 2025-06-02. Actual earnings vary, depending on factors like number of trips completed, time of day, and location...