German-speaking Customer Support Representative Job at Cross Border Talents, Malta

V04zYThWZ25xbjFRQk1QdUJBaEdTQjFqcXc9PQ==
  • Cross Border Talents
  • Malta

Job Description

German-speaking Customer Support Representative Qormi, Malta

Are you a native or fluent German speaker with a passion for helping others? Do you want to work in a vibrant and multicultural environment in Malta? This is your opportunity to join a dynamic team as a Customer Support Representative !

Location: On-site in Qormi, Malta

Availability: Full-time, permanent contract

Company: Careerxtra (Recruiting on behalf of our client)

️ Language Requirement: German (C1/C2 level) + English (B2 or higher)

Role Overview:

As a Customer Support Representative , you will be the first point of contact for customers via phone, email, and chat. Your main goal is to provide exceptional service, resolve inquiries, and ensure customer satisfaction.

Key Responsibilities:

  • Handle incoming queries from German-speaking customers in a timely and professional manner

  • Assist with product and service information, technical support, billing inquiries, and troubleshooting

  • Follow internal procedures and service-level agreements

  • Document customer interactions accurately in the CRM system

  • Collaborate with other departments to resolve complex cases

Requirements:

  • Fluent in German (C1 or above)

  • Good command of English (B2 or above)

  • Excellent communication and interpersonal skills

  • Customer-oriented with problem-solving abilities

  • EU passport or valid work permit for Malta

  • Previous experience in a customer service environment is a plus

Whats Offered:

  • Competitive base salary

  • Relocation support if applicable

  • Ongoing training and development

  • Opportunity to grow in a fast-paced international company

  • Work in a friendly, supportive, and inclusive environment

Ready to Apply?

If you're enthusiastic about customer support and want to work in sunny Malta, wed love to hear from you! Apply today and start your next adventure.

Job Tags

Permanent employment, Full time, Contract work, Work visa, Relocation package,

Similar Jobs

Van Dyke's Tree Care Ltd.

Plant Healthcare Arborist Job at Van Dyke's Tree Care Ltd.

 ...Job Description Job Description 1-2 years of climbing experience ISA Certification or Ontario Certified Arborist preferable but not mandatory Ability to perform all duties related to arboricultural practices, including ANSI A300 pruning standards, rigging and removal... 

Unifi Aviation, LLC

Baggage Agent Job at Unifi Aviation, LLC

 ...Responsibilities Loads, unloads, services, guides, and directs customer aircraft. Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. Lifts, loads/unloads, sorts and transfers passenger baggage, airmail... 

Solomon Staffing

Travel LPN Job at Solomon Staffing

Every other weekend and some holidays a must. Must be proficient in PCC

University Hospitals

Student Nurse - Hematology/Oncology Job at University Hospitals

 ...Centers in the country. \n The Nursing Assistant II (NA II) is an entry-level position specifically designed for current nursing students aiming to enrich their preparation for a nursing career. Under the guidance of an experienced nurse, you will acquire valuable... 

XACT

Customer Service Specialist - TX Job at XACT

 ...customer service support from your secure home office. We aim to delight every...  ...?" mindset, removing the burden of extra work from the customer and inspiring confidence...  ...with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and...