Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...North Carolina. Our global network specializes in providing residential moving services, industrial and office relocation, office furnishing and furniture installation, storage, warehousing, asset management and specialized transportation services to our valued customers...
...Job Description Job Description Looking for individual who has knowledge and or experience in installing doors and or windows and all elements of that. Transportation after meeting at Main site will be provided. salary negotiable based on experience. Immediate Hire...
...GetMed Staffing, Inc. is seeking a travel nurse RN CVICU for a travel nursing job in Indianapolis, Indiana. Job Description & Requirements ~ Specialty: CVICU ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours...
...OFFERING A $4000 SIGN ON BONUS At Hand and Stone, opportunity knocks. We are currently seeking an energetic and reliable Spa Director to help us run our operations! Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted...
...inclusive, and high-performing culture.What Youll DoSalesforce Platform Administration: Support the day-to-day configuration and... ...depending on experience and qualifications.Seniority level Seniority level Entry levelEmployment type Employment type Full-timeJob...