Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Our client, the manufacture of famouscoolers is seeking Assemblers to join their team. As an Assembler, you will be part of the production teamsupporting the producion and assembly of high end coolers made in Decorah IA. The ideal candidate will have great work ethic...
..., 10-20k Job responsibilitiesTeach the subject of Chinese to primary school students, ensuring an engaging and enriching learning experiencePreparing lessons and lectures, tutoring techniques...
...Description We are looking for a passionate Health and Wellness Coach to join Whitefield Academy, a leading educational institution in Louisville. As a Health and Wellness Coach, you will play a crucial role in promoting and supporting the physical and mental well-being...
...and more exclusive features.Job Title: Data ScientistLocation: Onsite in San Francisco... ...by 2xGet notified about new Data Scientist jobs in San Francisco, CA.San Francisco,... ...,000.00-$200,000.00 20 hours agoSeeking part-time sitter in San Francisco area for two middle...
Job Description ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oral, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation...