Job Description

Senior Product Manager, eCommerce / Shopify Plus

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical Innovation Center in Mountain View, CA three times per week, at minimum.

The Software & Services division of General Motors is responsible for defining and delivering the software, electrical hardware, and services that enable and support GM vehicles. From mechatronic infrastructure to OnStar connected services, and infotainment systems to autonomous driving – we are creating complete and compelling vehicle experiences for our customers.

Our ambition in Software & Services Product Management is to build a world-class software development culture that is part of the company’s shared vision. We are creating an elite portfolio of software-defined vehicles by tightly integrating software, hardware, and services to create complete and compelling vehicle experiences for our customers.

The Role

We are seeking a dynamic, experienced individual to join GM as a Senior Product Manager , with a strong focus on stakeholder alignment and strategic vision within complex global environments. This role requires a keen ability to foster relationships, navigate organizational dynamics, and lead teams in revitalizing outdated eCommerce shopping platforms to align with modern technology and customer needs.

We are looking for someone who is passionate and knowledgeable with Shopify Plus and is committed to delivering high-quality digital shopping experiences that are both customer-centric and strategically viable for our business.

What You’ll Do

• Develop, manage, and drive product initiatives across the organization.

• Contribute to the definition of the product vision, strategy, and roadmap based on customer needs and market trends.

• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure product goals and priorities alignment.

• Conduct market research and competitive analysis to identify market opportunities and potential threats.

• Develop and manage product requirements, including user stories, use cases, and functional specifications.

• Create and maintain product backlogs and prioritize features and enhancements based on business value, customer needs, and technical feasibility.

• Work closely with UX/UI designers to develop intuitive and compelling user interfaces.

• Define and track key metrics using OKRs and KPIs to measure product success and inform future decisions.

• Communicate product updates, progress, and plans to stakeholders across the organization, including executives, customers, and partners.

• Manage product launches, including developing go-to-market strategies and coordinating cross-functional teams to ensure successful product launches.

• Conduct post-launch analysis to evaluate product performance and identify areas for improvement.

• Continuously iterate and improve the product based on user feedback, market trends, and business goals.

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