Training Manager Job at Mestek, Inc, Westfield, MA

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  • Mestek, Inc
  • Westfield, MA

Job Description

Scope of Position:

The Training Manager is responsible for the development and execution of the company's product/application training initiatives for both internal personnel and external customers. The position will require curriculum creation and implementation strategies across various mediums of distribution, including both in-person and online.

Essential Duties and Responsibilities:

  • Establish schedules for training programs both at the Reed Institute and external venues, with an emphasis on education, product marketing and brand recognition.
  • Work in partnership with other division departments, including sales and technical resources, to determine the training needs both internally and externally.
  • Development materials to support all training initiatives including PowerPoints, videos, and any other protocol to maximize the delivery of the message.
  • Utilize feedback from training initiatives to assist with future product development and continual improvement programs.
  • Work with marketing to develop distributable content to be used across social media and other digital platforms.
  • Travel as necessary throughout North America and Canada to provide training and assist with application site visits when necessary.
  • Maintain the integrity and equipment used in hands-on, live-fire lab ensuring all products are up to date and installed properly.
  • Other duties as needed or assginged

  • Five years professional training experience focused on HVAC equipment, specifically gas-fired boilers, water heaters and other appliances and their application in real world settings. Heat Pump experience is a plus.
  • Specific background in the development and implementation of training programs.
  • Experience in Microsoft Office, specifically Work, Excel and PowerPoint.
  • Great organizational skills.
  • Excellent written and verbal communication skills.
  • Strong work ethic with the ability to produce in both team and individual settings with minimal supervision.

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