Job Description

Job Description

Job Description

Work From Home: Healthcare Case Manager, Reimbursement & QA Roles

A-Line Staffing is hiring for multiple remote, full-time healthcare support positions in specialty pharmaceutical patient access and quality assurance.

Why Join Us?

• 100% remote work from a private, distraction-free workspace

• Equipment provided; wired high-speed internet required

• Paid virtual training: Mon–Fri, 8am–5pm CST (mandatory attendance)

• Full-time (40 hours/week), shifts vary by role within Mon–Fri, 7am–8pm CST

• Start date: September 8, 2025 (no earlier starts; please apply only if available)

• Pay Rate: $20.00/hour

General Qualifications

• High school diploma or equivalent required

• Proficient with MS Office and other computer applications

• Strong verbal/written communication and multitasking skills

• Customer service experience preferred

Available Roles

1. Remote Prior Authorization & Benefits Case Manager (Job Number: DGREEN154291)
Manage the full lifecycle of patient insurance benefits verification, prior authorization submissions, and appeals processes. Collaborate with patients, providers, and insurers to ensure timely access to specialty medications. Provide expert guidance on insurance coverage, out-of-pocket costs, and reimbursement pathways to maximize patient adherence and satisfaction.
Schedule: Fixed 8am–5pm CST, Mon–Fri
Pay: $20.00/hr

Qualifications:

• 2–4 years industry experience preferred, patient-facing or customer service background

• Knowledge of Medicare, Medicaid, and Commercial payer policies preferred

• Strong communication, problem-solving, and computer literacy skills

• High school diploma or equivalent required

Learn more & apply → &POST_ID=12530151

2. Healthcare Reimbursement Support Coordinator (Remote) (Job Number: DGREEN154289)
Serve as liaison managing patient reimbursement support, handling calls with patients, providers, and referral sources. Complete referrals and applications, investigate inquiries related to insurance coverage and claims, and provide empathetic, effective service. Ensure accurate, compliant documentation throughout reimbursement processes.
Schedule: Fixed 8am–5pm CST, Mon–Fri
Pay: $20.00/hr

Qualifications:

• 1–3 years customer service or related experience preferred

• Knowledge of payer policies and call center operations preferred

• Strong multitasking, communication, and computer skills

• High school diploma or equivalent required

Learn more & apply → &POST_ID=12530160

3. Senior Quality Assurance Coordinator (Remote) (Job Number: DGREEN154290)
Lead quality assurance by evaluating calls and cases for compliance with policies and regulations. Coach teams for performance improvement, analyze trends, conduct root cause analyses, and recommend corrective actions. Participate in internal/external calibrations and quality initiatives to ensure regulatory compliance and continuous improvement.
Schedule: Flexible Mon–Fri shifts between 7am–8pm CST
Pay: $20.00/hr

Qualifications:

• 3+ years experience in quality assurance or patient support programs preferred

• Strong leadership, analytical, and communication skills

• Proficiency with MS Office and quality systems knowledge

• High school diploma or equivalent; related certification preferred

Learn more & apply → &POST_ID=12530197

4. Remote Customer Service Data Intake Specialist (Job Number: DGREEN154288)
Process inbound pharmacy and patient documents with accuracy and attention to detail. Identify and report adverse events, maintain data integrity across systems, and support patient safety and compliance requirements in a fast-paced remote environment.
Schedule: Flexible Mon–Fri shifts between 7am–8pm CST
Pay: $20.00/hr

Qualifications:

• 1+ year customer service or data entry experience preferred

• Strong attention to detail and organizational skills

• Intermediate MS Office proficiency and ability to navigate multiple systems

• High school diploma or equivalent required

Learn more & apply → &POST_ID=12530231

How to Apply

Please do NOT apply to this combined posting.
If you are interested in one of these roles, please click the individual job link above to review full details and submit your application for that specific position:

• Remote Prior Authorization & Benefits Case Manager (DGREEN154291)

• Healthcare Reimbursement Support Coordinator (DGREEN154289)

• Senior Quality Assurance Coordinator (DGREEN154290)

• Remote Customer Service Data Intake Specialist (DGREEN154288)

Or contact Day Green at 1+469-840-5624 or dgreen@alinestaffing.com for assistance.

Important: These positions begin no earlier than September 8, 2025 . Please apply only if you are available to start on or after this date.

If applying by email, please include the Job Number in your subject line.

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