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This range is provided by Vosges Haut-Chocolat. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$130,000.00/yr - $140,000.00/yr
At Vosges Haut-Chocolat, we harness the power of storytelling to open minds, spirits and palates through chocolate, inspiring us all to interact with the world in a more loving way. We seek to create harmony, creativity and inspiration through the exploration of the alchemic balance between the soul that seeks happiness and the spirit that wants to rule the world.
We are on an everlasting quest for ingredients at the pinnacle of their taste profile, making it our mission to carefully select the finest ingredients Mother Nature and our farmer and artisan partners have to offer.
Our goal as alchemical, experiential chocolate makers is to balance the mind, body, and spirit, honoring them as a system, with wellness being the optimal outcome of that system being in harmony, physically, psychologically, and spiritually.
We are a women founded, fair trade, non-gmo chocolate gifting experience company.
POSITION DESCRIPTION
If you have a passion for managing complex eCommerce ecosystems that deliver strong revenue growth, customer engagement, and a seamless user experience, we want to hear from you! As Director of eCommerce, you will be responsible for driving sustainable growth of the online channel. Managing a high-performing team of managers and specialists, you will be responsible for expanding our audience through proven onsite strategies, including SEO and site merchandising, and achieving profitable growth while maintaining a world-class user experience. Focus areas include leveraging data to drive continuous improvement of the site’s navigation, user interface, and overall user experience; optimizing site performance through a superior customer journey based on relevant and increasingly personalized content; and ultimately driving preorder conversions and channel revenue. You will oversee all analytics and be comfortable reporting the channel performance to the executive team on a regular basis. This position will work closely with the CEO to align the e-commerce goals with the broader business objectives, while ensuring a premium brand experience.
PRINCIPAL RESPONSIBILITIES
Your responsibilities include, but are not limited to:
Strategic Leadership & Growth
Online Customer Experience
Website Operations & Analytics
SKILLS & QUALIFICATIONS
· 10+ years of progressive ecommerce experience, with 5+ years in leadership.
· Bachelor's degree required; MBA a plus.
· Proven track record of driving growth within a DTC/ecommerce business.
· Deep understanding of and experience with leading ecommerce platforms and tools (e.g., Shopify, Klaviyo, Meta Commerce, Google for Business, etc.)
· Advanced knowledge of Google Analytics, Adobe Analytics, and/or comparable analytics platforms.
· Strong analytical skills with expertise in data-driven decision making.
· Experience managing and developing high-performing teams.
· Has the ability to see the big picture and drive long term plans and growth.
· Strong understanding of digital marketing, CRM to optimize partnership with marketing team to optimize website results.
· Process driven, detail-oriented, and highly organized.
Can effectively communicate, both verbally and written to all levels in the organization.
SALARY RANGE & BENEFITS
· Basic Life and AD&D, Short- & Long Term Disability
· 3 Weeks of PTO, Two floating holidays
· Employee Loan Program
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