Job Description

Overview Esri's GIS Content Engineers design, deliver, and maintain high-quality learning resources and experiences that empower users to effectively apply the ArcGIS system, products, and key workflows. Content Engineers' core values reflect collaboration, innovation, education, and optimization of complex workflows within the managed content lifecycle. They collaborate across teams and divisions to strategize, design, and develop foundational problem-based tutorials that support a wide range of users-from students to educators, professionals, and lifelong learners. The team adapts styles and languages to meet the needs of the audience. Our focus is on making it easy for anyone to try something new and interesting while gaining new skills and confidence to do more with Esri technology. Responsibilities Apply ArcGIS tools and products to a wide range of subjects and scenarios: Engage in life-long learning of the ArcGIS platform Become an expert in best practices for the technology Understand audience needs across all experience levels Resource ideation and development: Coordinate with potential authors and stakeholders to define project deliverables Identify scenarios and permissible data to support new tutorials Collaborate with content creators to launch new projects Instructional Design and media creation: Apply established style guidelines to authored materials Ensure consistency in style and best practices for learning Author or co-author new tutorials when necessary Participate in creating videos and other media for learning Collaboration & Communication: Collaborate with cross-functional teams Coordinate with authors external to the team Ensure Project Managers are kept informed on progress and changes to timelines Collaborate with Quality Assurance team members to maintain resources in a timely manner Documentation & Knowledge Management: Work within a content management system for hosting and updating online resources Coordinate with Project Managers and Operations on project status and task bandwidth Pursue independent knowledge development in ArcGIS products, capabilities, industries, and user communities Requirements 2+ years of experience with the ArcGIS technology Proficiency in writing or storytelling Strong attention to detail and analytical skills Excellent communication and collaboration abilities Bachelor's in Geography, GIS, Information Systems, or a related field Recommended Qualifications Knowledge of instructional design and content optimization techniques Ability to work in a fast-paced, dynamic environment with cross-functional teams

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#LI-Hybrid Total Rewards Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $69,680—$89,440 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here. If you don't meet all of the preferred qualifications for this position, we encourage you to still apply! Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance. Esri

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